Candidate Engagement Specialist Assessment

Welcome to the assessment for the position of PHS Candidate Engagement Specialist. In this document, we will outline the tasks you'll be required to undertake as part of your role. Please proceed with the tasks sequentially and make sure to adhere to the instructions provided for each task. Should you encounter any difficulties or require clarification, don't hesitate to seek assistance. You will be able to download the useful information / help sheets from the resources section below.

Good luck with your assessment!

Step 1: Understanding the Job Description and USP

In your role as a Candidate Engagement Specialist, the initial step is to download and carefully review the job descriptions and USPs. These documents will provide the essential foundation for fully understanding the client’s needs, allowing you to effectively analyse the information and confidently prepare three recorded voicemail calls where you will present and promote the position to a potential professional seeking new job opportunities.

For reference, you will be able to view and download a job descriptions and USPs here: Download Job Description & USPs 

Step 2: Analyse and Prepare the USPs

Using the information gathered in Step 1, carefully review the USPs of each Project. Organise them into bullet points, incorporating your own insights or any additional points you believe may have been overlooked. A template word document to assist with this task can be downloaded from the Resources section below "USP Formation".

Step 3: Recording the Voicemails

Using the prepared job descriptions and USPs from the previous steps, record three voicemail messages. Each recording should confidently present and promote the position to a potential professional seeking new job opportunities, ensuring clarity, enthusiasm, and a compelling pitch tailored to attract the right candidates. Please keep each voicemail concise, with a maximum length of 2 minutes, to maintain engagement and respect the recipient’s time.

Step 4: Complete Potential Objections Form

Step 5: Submitting Your Assessment

Once you have prepared the answer phone recordings (3), completed the "USP Formation" document and "Potential Objection Form", your final task is to submit it to . Please ensure that the "USP Formation" document is sent as a PDF file.

Resources:

• Download Job Description & USPs
• Download USP Formation Document
• Download Potential Objection Form
• Download Example Voicemail Audio File

Conclusion:

These tasks are designed to evaluate your current communication skills, your ability to interpret subtle cues, and your sales approach. Pay close attention to detail, exhibit professionalism, and utilize the provided resources fully to deliver your best performance in this assessment.

Please complete these tasks to the best of your ability. If you are shortlisted, you will be invited to a formal interview with senior management at Perfect Household Staff, for which thorough preparation is highly recommended. Since interviewing candidates will be a significant part of your role, your interview preparation will play a vital role in the selection process.

Upon a successful interview, you will receive extensive training, support, and guidance covering all aspects of recruitment during the onboarding phase. Following training and onboarding, our team will continue to help you enhance your skills.